By creating an account or using the Bartr mobile application or website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legally binding agreement between you and Bartr Technologies, LLC ("Bartr," "we," "us," or "our"). We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
You must be at least 18 years old to create an account and use the Service. By using Bartr, you represent and warrant that:
You are responsible for maintaining the confidentiality of your account credentials. You agree to:
Bartr is not liable for any loss or damage arising from your failure to maintain the security of your account.
Before you can buy or sell on Bartr, you must complete identity verification. This is required to keep the marketplace safe and to comply with applicable laws. Bartr reserves the right to suspend or terminate your account if we are unable to verify your identity or if the information you provide is found to be inaccurate.
Bartr is a technology platform that facilitates peer-to-peer ticket transactions. Bartr does not own, issue, or guarantee any tickets listed on the platform. Sellers are solely responsible for the accuracy, legality, and authenticity of their listings.
When you list a ticket for sale on Bartr, you represent and warrant that:
Buyers may purchase a ticket at the listed asking price or submit a bid. Bids are offers to purchase at a specified price and remain active for the duration you select (24 hours, 48 hours, 72 hours, or 7 days). A bid is a binding offer — if the seller accepts your bid, you are obligated to complete the purchase.
Sellers may accept a bid, submit a counter-offer, or allow the bid to expire. Counter-offers are binding on the seller for 24 hours. If a buyer accepts a counter-offer, both parties are obligated to complete the transaction.
Users on the free tier pay the following fees per transaction:
All fees are disclosed before you confirm any purchase or listing.
Bartr+ subscribers pay reduced fees:
Bartr+ is a paid subscription service available at:
New subscribers may be eligible for a 7-day free trial. The trial requires a valid payment method. If you do not cancel before the trial ends, you will be charged the applicable subscription fee. Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date through your account settings or your device's App Store subscription management.
Bartr+ subscription fees are non-refundable except where required by applicable law.
Free tier accounts may have a maximum of 3 active listings at any time. Bartr+ subscribers may maintain unlimited active listings.
Bartr is built to be the anti-scalper resale marketplace. To enforce that promise, sellers may list a ticket for resale at a maximum of 10% above the original purchase price they paid the primary market (face value plus all fees and taxes). For example, if you paid Ticketmaster $60 all-in for a ticket, the highest you may list it for on Bartr is $66.
This cap applies universally — to all sellers regardless of free tier or Bartr+ membership.
When you create a listing, you must enter the total amount you paid (face value, service fees, processing fees, and taxes — the all-in amount on your Ticketmaster, AXS, SeatGeek, or other primary-market confirmation). Bartr cross-references this number against the venue's published primary-market price band, where available. Listings that exceed the cap, or whose entered original purchase price falls implausibly outside the venue's known range, may be automatically rejected or held for manual review.
Buyer-driven exception. The cap restricts what a seller may list a ticket for. Buyers are free to submit a Name-Your-Price bid above the cap; sellers may accept or decline such bids at their discretion. This preserves the buyer's ability to compete for high-demand tickets while ensuring sellers cannot unilaterally impose scalper-style pricing.
Knowingly entering a false original purchase price to circumvent the cap is a violation of these Terms and may result in listing removal, account suspension, or termination.
All ticket transactions on Bartr are processed through our Trust Triangle delivery system, which protects both buyers and sellers:
Sellers must complete the ticket transfer within 24 hours of the buyer verifying their delivery email. Failure to transfer within this window may result in automatic cancellation, return of buyer funds, and account penalties.
Buyers must verify their delivery email within 48 hours of purchase. Failure to do so may result in order cancellation.
Once a buyer and seller have agreed to a transaction, cancellations are only permitted in the following circumstances:
Buyer remorse, schedule changes, or inability to attend are not grounds for a refund. All sales are final once delivery is confirmed.
If an event is postponed (not cancelled), the transaction stands and no refund is issued.
You agree not to use the Service to:
Violations of this section may result in immediate account suspension or termination, forfeiture of any pending payouts, and potential legal action.
The Smart Pricing AI feature provides pricing recommendations to Bartr+ sellers based on market data, event proximity, and historical transaction trends. These recommendations are informational only and do not guarantee any sale price or outcome. Sellers retain full control over their listing prices and are not required to follow AI recommendations.
The Bartr name, logo, B-mark, and all associated branding are trademarks of Bartr Technologies, LLC. The Service and all content produced by Bartr (excluding user-generated content) are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any Bartr trademarks or content without our express written permission.
By posting content on the Service (such as listing descriptions), you grant Bartr a non-exclusive, royalty-free, worldwide license to use that content to operate and improve the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. BARTR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
BARTR DOES NOT GUARANTEE THE VALIDITY OR AUTHENTICITY OF ANY TICKET LISTED ON THE PLATFORM. WHILE WE TAKE STEPS TO VERIFY SELLERS AND MONITOR LISTINGS, WE CANNOT GUARANTEE THAT EVERY TICKET IS AUTHENTIC. IF A TICKET IS FOUND TO BE INVALID UPON PRESENTATION AT THE VENUE, YOUR SOLE REMEDY IS THROUGH OUR DISPUTE RESOLUTION PROCESS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BARTR'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO BARTR IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
BARTR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold harmless Bartr, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your listing, purchase, or sale of any ticket.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English in Washington, DC. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
You waive any right to participate in a class action lawsuit or class-wide arbitration against Bartr.
Bartr reserves the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion. You may terminate your account at any time through the app settings. Upon termination, your right to use the Service immediately ceases, though provisions that by their nature should survive termination (including payment obligations, indemnification, and dispute resolution) will do so.
For questions about these Terms, contact us at: